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Frequently Asked Questions

Find answers for your questions here.

Orders will ship from our store in Louisiana with 1 - 2 business days after they are placed, not including weekends and holidays. Shipping times vary by shipping carrier. If you have questions or concerns about your shipment once it has left our facility, you can contact USPS here for further questions about shipping times and lost shipments. 

We currently do not offer returns on our products. If your item is damaged in shipping, please contact the shipping carrier responsible for your shipment to start the claim process. If you have any questions about a product, or if you are unhappy with your purchase, please contact us at cherishedskinsolutions@gmail.com